To Our Friends and Many Clients:
This is a very personal note to thank many people who came forth to buy our plants last year at several levels, retail, wholesale and through landscaping projects.
We made the tough choice of going very public last year with our business struggles. And this turned out to be a very positive move because in truth, it saved our chops!
Thankfully, enough folks supported our company to allow us to continue for this year. Our goal for the year is to strengthen the business at all levels and if possible, get back on 100% firm ground so that we can continue to operate profitably and move the business forward.
You, each and every one of our customers are the only reason we exist. In order to earn our piece of the marketplace we must provide those products and services that you want, and in the manner, presentation and pricing that you want.
No business can exist without a strong market. And…this market must be supplied with what its customers want.
We hope you will come back this spring and let us show you our many improvements.
We have decided to adopt a new strategy for our retail operation, which by the way, is opening again for the 2011 season. We have listened to our many happy customers who said, “PLEASE DON’T CLOSE!” So…we are not closing, but there will be some great changes to make things even better for you!
We have listened to your happy experiences and to your complaints which also help us grow in the direction you want.
I don’t want to make any excuses but will tell you we have a huge amount of reconstruction and recovery to look after this spring after extensive damage to most of our greenhouse structures (not to mention damage to our house when a 90 foot Carolina poplar fell on it) which took place in December’s Hurricane without a name.
I named it “The Night of the Decembinator!”
I caused conservatively, over $50,000 in damage to our greenhouses (uninsured) and much damage as well to the trees in our fields. But….we still have huge quantities of great trees to fall back on.
What my blog over the next few weeks for some updates and we are pleased that we will be open for “business as usual”. With a number of exciting changes that will benefit you, our customers.
Your Humble Servant,
Paul H, Grimm
PS: “Buy Local, It Really Matters”
PPS: I almost forgot to Mention Today is My Mom’s 86th birthday (Ina Palmer). What a gift to have your Mom still strong and healthy at 86!
